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Booking Appointments

If you wish to book an appointment with the Groups Team please email groups@upsu.net with your availability. Please note that if you arrive at the office without a meeting on a day when you are not expected you may be directed to email us.



Who are the Student Groups Team?


The Student Groups Team consists of the department manager, administrator and two coordinators. Their names are listed below as well as their telephone numbers. Between them, the two coordinators are responsible for paid student groups' budgets. Do remember that both coordinators are able to assist any group with any queries. It is worth noting that for more general inquiries you may be best contacting the Union Shop and Reception. Their telephone number is also listed below.


Natalie Dutka-Bowskill - Projects and Groups Manager

Groups Casual Staff - 02392 84 3840

Rebecca Cartwright - Groups Coordinator - 02392 84 3629

Claire Tewkesbury - Groups Coordinator - 02392 84 5345


Union Shop and Reception - 02392 84 3628


Should you need to contact someone regarding a group inquiry then we best advise that you contact groups@upsu.net. This is a shared inbox so all members of the department have access to see and respond to your emails. Please refrain from copying in personal staff email addresses when emailing the shared inbox. This doubles staff workload and can make responding to you take longer and become more complex than necessary.



Things to Know When Booking Appointments


Firstly, these appointments are only for high-level inquiries that cannot be dealt with quickly in our drop-in sessions, via email or by looking it up on the committee hub.


Secondly, if you do believe that you need a meeting with a coordinator make sure you book it as far in advance as possible so that the coordinators know not to book anything over the slot you wish to attend. If you cannot attend a physical meeting please email groups@upsu.net with your query or come to our drop-in sessions. If you need to speak with us as a matter of more urgency then please come to our drop-in sessions as we will not be able to deal with your query efficiently if you show up to our office on a day that already has prebooked meetings and cannot guarantee that we will even be able to see you.


Thirdly, when booking appointments try your best to make sure you provide us with all of the information you need to discuss. Make sure that what you wish to speak about in your meeting is clearly explained and somewhat detailed. If we believe that we are able to tackle a query via email we will opt to do this before accepting your meeting request as you may be able to get a quicker solution to your issue. More detail will help us do this and if you do not provide us with a description of what you wish to discuss then you will not be given a meeting and will receive an email back asking you to explain your query, making the process a lot longer for all parties involved. 


Lastly, please make sure that you are aware of what kind of tier group you are before booking an appointment. To check this out please see the section on 'The Three Tier System' under the 'Development' heading. Low-level groups generally do not require meetings whereas high-level groups would require a lot more support from the Student Groups Team and naturally more attention due to the kind of regular activity the group puts on.

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